Privacy Policy

Effective Date: 04/08/2025

At Thrive Therapy, accessible from https://thrivetherapy.gr, we are committed to protecting your privacy and handling your personal data with care and transparency. This policy outlines how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and applicable Greek data protection laws.

1. Who We Are

This website is owned and operated by:

Barbara Dimitreas
Email: info@thrivetherapy.gr
Phone: +30 697 846 5635
Location: Greece

2. What Data We Collect

We collect and process personal data that you voluntarily provide when:

  • Booking an appointment through our scheduling system (Simply Schedule Appointments)

  • Contacting us via the contact form or email

This may include:

  • Your full name

  • Email address

  • Telephone number

  • Reason for contact or session notes (if included in your message)

We do not collect or process any sensitive data beyond what is necessary for the provision of therapy and communication.

3. How We Use Your Information

Your personal data is used solely to:

  • Respond to your inquiries

  • Arrange and confirm therapy sessions

  • Maintain accurate records related to our therapeutic relationship

We do not use your data for marketing or analytics purposes and we do not share it with third parties.

4. Lawful Basis for Processing

Under the GDPR, we process your personal data based on:

  • Contractual necessity: To provide therapy services you have requested

  • Legitimate interest: To manage communications and ensure quality service

  • Legal obligations: To comply with tax, insurance, or regulatory requirements

5. How We Store and Protect Your Data

All data collected is stored securely:

  • Booking information is held within the Simply Schedule Appointments system and sent to our email inbox.

  • Email communications are stored on secure servers with password protection.

  • No client data is forwarded to third parties or stored on third-party platforms.

We use industry-standard security measures to prevent unauthorized access, disclosure, or loss of your data.

6. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (in line with legal and ethical obligations)

  • Object to or restrict data processing

  • Lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr)

To exercise your rights, contact us at info@thrivetherapy.gr.

7. Cookies and Tracking

This website does not currently use cookies for tracking, analytics, or advertising purposes.

Some necessary cookies may be used by the website platform to ensure proper functionality, but they do not collect personal information.

8. Third-Party Services

We use the following tools that may interact with your data:

  • Simply Schedule Appointments: for online bookings

  • WP Mail SMTP: for secure email delivery

  • Contact Form 7: for general inquiries

These services are GDPR-conscious and have their own privacy policies.

9. Minors

We do not knowingly collect personal data from individuals under the age of 18 without parental or legal guardian consent. If you believe a minor has submitted personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this privacy policy occasionally. Any changes will be posted on this page with a revised effective date.

If you have any concerns about how your data is handled, please don’t hesitate to reach out directly.